All prices are in Australian Dollars (AUD) and are inclusive of GST.
When you order from us, we require you to provide your full name, address for delivery,Â email address and telephone contact details. We will never sell this information to aÂ third party.
Postage and handling cost: Free for all items less than 500 grams in weight. For all itemsÂ over 500 grams e.g. marble clock, please contact us for a price for postage.
All applicable Customs duties and fees are the sole responsibility of the recipient
We reserve the right to cancel any order(s) placed via the internet that we believe to beÂ fraudulent.
If a product has been sold prior to the website being updated, we will endeavour toÂ replace the item when possible or when not possible refund all money.
We reserve the right to cancel any order(s) that were placed and all money will be paidÂ back to the customer as per our discretion.
All internet orders may have a small amount refunded back into the account to verifyÂ the authenticity of the account holder. This may result in a delay of a few days prior toÂ shipping.
Ivory, bone or other animal derived material is usually prohibited to be exported fromÂ Australia.
We strive to ensure that our products are described as accurately as possible on ourÂ website, however we do not warrant that the description is accurate. Where we becomeÂ aware of any errors, we reserve the right to correct any error or omission.
Images that have been provided are images of the actual item(s) and not just â€śfileâ€ťÂ images. We only edit/improve the image in regards to lighting etc and do not â€śremoveâ€ťÂ or try to hide any blemishes, however due to various computer monitors and/orÂ printers, we do not guarantee that any image on our site will be true in colour.
As per NSW Fair Trading :-
We do not normally give refunds if you:
â€˘ simply change your mind, or
â€˘ make a wrong decision.
You can choose between a refund, exchangeÂ or credit where goods:
â€˘ are faulty
â€˘ have been wrongly described
â€˘ are different from a sample shown to you, or
â€˘ do not do what they are supposed to.
Please retain your receipt as proof of purchase.
For more information, please NSW Fair Trading for more informationÂ www.fairtrading.nsw.gov.au or phone 13 32 20.